OnePoint Insurance Partners ("OPiP", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or interact with us by phone, email, or text message (SMS/MMS).
Information We Collect
- Contact information you provide through our forms, including name, email address, phone number, company, and any message content.
- Communications we exchange with you, including calls, emails, and text messages.
- Website usage data such as pages visited, referring URL, browser type, and device information.
How We Use Your Information
- Respond to inquiries and provide the products and services you request.
- Send account, servicing, and transactional communications.
- Send text messages you have opted in to receive, including appointment reminders, servicing updates, quote follow-ups, and other business communications.
- Improve our website, products, and services.
- Comply with legal obligations.
SMS / Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you opt in to receive text messages from OPiP, message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. Your carrier is not liable for delayed or undelivered messages.
We use your mobile number only to send you the messages you have consented to receive and to respond to your inquiries. We do not sell, rent, or share mobile opt-in data or consent with third parties for their own marketing purposes.
How We Share Information
We share information only with service providers that help us operate our business (for example, communications platforms, email providers, and analytics vendors), with carriers and partners as necessary to service an insurance quote or policy you request, or when required by law. As stated above, mobile opt-in data is excluded from any sharing.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal obligations.
Your Choices
- Text messages: Reply STOP at any time to opt out.
- Email: Use the unsubscribe link in any marketing email.
- Access & deletion: Contact us to request access to or deletion of your personal information, subject to applicable law.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet is 100% secure.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision.
Contact Us
Questions about this policy or your data? Email privacy@opip.com or visit our contact page.